Effective Date: September 2023
This Privacy Policy (“Policy”) outlines the practices of Feedback Hero (“Company,” “We,” “Us,” or “Our”) concerning the collection, use, and protection of your personal information. By accessing or using our website, services, or products (collectively, the “Service”), you agree to the terms and practices described in this Policy. If you do not consent to this Policy, please refrain from using our Service.
1. Information We Collect
We may collect personal and non-personal information from you when you use our Service. Personal information may include your name, email address, phone number, and other identifying data. Non-personal information may include your device information, browsing history, and usage patterns.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
2.1 Providing Services: To provide you with the services you request, such as responding to inquiries or processing orders.
2.2 Improving User Experience: To enhance and personalize your experience when using our Service.
2.3 Communication: To send you updates, newsletters, or other information related to our Service, provided you have consented to such communications.
2.4 Analytics: To analyze and gain insights into how our Service is used, allowing us to improve our offerings.
2.5 Legal Compliance: To comply with applicable laws, regulations, or legal processes.
3. Information Sharing
We may share your information with third parties in the following circumstances:
3.1 Service Providers: We may disclose your information to third-party service providers who assist us in delivering our Service.
3.2 Legal Obligations: We may share your information when required to comply with legal obligations, such as responding to legal requests, protecting our rights, or safeguarding the safety of others.
3.3 Business Transactions: Your information may be shared in connection with a merger, acquisition, or sale of all or part of our company, assets, or stock.
4. Security
We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmitting data over the internet or storing it electronically is entirely secure.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect information about your interactions with our Service. You have the option to manage your cookie preferences through your browser settings.
6. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Our Service is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected personal information from your child, please contact us, and we will take appropriate steps to remove such information.
8. Your Choices
You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have any questions regarding your information, please contact us using the information provided below.
9. Changes to this Policy
We may update this Policy to reflect changes in our practices or for legal and regulatory reasons. We will notify users of any material changes by updating the “Effective Date” at the beginning of this Policy. Your continued use of our Service following such modifications constitutes your acceptance of the revised Policy.
10. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact Feedback Hero at info@feedbackhero.net.
This Privacy Policy outlines how Feedback Hero collects, uses, and protects your personal information in accordance with industry standards and legal requirements. Your privacy is of the utmost importance to us, and we are committed to maintaining the confidentiality and security of your data while providing you with valuable services.